Returns

it does not fit, does not suit you, you dont like it …

Sometimes there is something in the way of unconditional love.
But there are solutions for that.

You can return any Bridge & Tunnel product* within 14 days without giving a reason.

  • Please inform us about your return within 14 days after receipt of the goods by email to: info@bridgeandtunnel.de
  • Fill out our cancellation form (just click this link and download> WiderrufsformularB&T), print it out and attach it to your shipment. If you do not have the ability to print it out, make sure we know who is sending which item back. This is possible with the following information:

I hereby revoke my contract for the purchase of the following goods:
_____________________________

Date of purchase: ____________________

Name: ________________________

Address: ______________________

Signature: ____________________

  • then send the product to:
    Bridge & Tunnel – Passage gGmbH
    Am Veringhof 13
    21107 Hamburg
  • in the case of a successful return, we will refund you the purchase amount on the same payment method that you have chosen for the purchase.

You will find additional detailed information on our page Widerrufsbelehrung.